Security
How Metricall Protects Your Data
The Quick Version
Security-first approach across Metricall and our products
Encryption and access controls for data we hold
We align with industry standards and best practices
Report security issues to security@metricall.com
Certifications & Compliance
Best practices
Industry-standard security controls
GDPR aware
Respect for data protection laws
Encryption
Data protected in transit and at rest
Key Points
- Security is a priority for Metricall and our products
- We protect data collected through our website and communications
- Our products (e.g. FileGuard) have their own security documentation
- We respond to security reports responsibly
Our Approach
Metricall is the parent brand for AI-powered enterprise and developer solutions. We are committed to protecting the data we collect through our website, communications, and the products we offer under the Metricall brand.
Group vs. Product Security
- •Metricall (group) — This page describes how we protect data related to our website and group-level activities (e.g. contact forms, newsletters).
- •Products — Each product (such as FileGuard) has its own security practices, certifications, and documentation. Please refer to each product's security page for details.
Infrastructure and Data Protection
We use reputable providers and protect data with encryption and access controls.
Access Controls
We limit who can access data and how. We review access regularly.
Compliance and Standards
We align with industry standards and respect data protection laws including GDPR.
Incident Response
We have procedures to detect, respond to, and learn from security incidents.
Security Contact
Security questions or reports: security@metricall.com.
Security questions? Contact our security team at security@metricall.com. To report a vulnerability, please email the same address.